Policies

"Luxury Hair. Divine Confidence."

💜 Processing Time

All orders are processed within 3-7 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a tracking number via email.

Please note that processing times may increase during sales, holidays, or new collection launches.

📦 Shipping Policy

We currently ship within the United States.

Standard shipping typically takes 5-6 business days after processing.

Delivery times are estimates and are not guaranteed.

Ari Devine Hair is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by customers.

Customers are responsible for ensuring their shipping address is correct before completing their purchase.

Refund & Exchange Policy

Due to the nature of our products and for sanitary reasons, ALL SALES ARE FINAL.

We do not offer refunds, exchanges, or returns.

Human hair products cannot be resold once they have been handled, worn, altered, or removed from their original packaging.

If you receive the wrong item or a defective product, please contact us within 48 hours of delivery with photos and your order number.

💎 Hair Quality Guarantee

We pride ourselves on providing 100% Virgin Human Hair.

Our extensions are soft and luxurious, with minimal shedding and tangle-resistant properties with proper care. They are heat-friendly and can be professionally colored and styled.

Proper maintenance is required to preserve the quality and longevity of your hair extensions.

📸 Order Issues

If there is an issue with your order, please contact us within 48 hours of receiving your package.

Please include: Full Name, Order Number, Photos/Videos of the issue, and a detailed description.

Failure to report issues within 48 hours may result in your claim being denied.

💳 Chargebacks

Customers agree to contact Ari Devine Hair before filing a chargeback with their bank.

Fraudulent chargebacks will be disputed using proof of purchase, shipping confirmation, tracking information, and customer communication records.

📦 Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Ari Devine Hair is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly to file a claim or investigation.

🎀 Contact Information

Ari Devine Hair

📧 Email: info.aridevinehair@gmail.com

📸 Instagram: @AriDevineHair